Complaints and Feedback

Placid Loans Australia is committed to providing services in a fair, transparent and professional manner. We value feedback and take complaints seriously.

This page explains how you can provide feedback or make a complaint, and how we will handle it.

How to Submit a Complaint or Feedback

You can submit feedback or make a complaint using the form below. This allows you to raise concerns without needing to contact an individual directly.

You may submit a complaint anonymously if you wish. Providing contact details may assist us in investigating and responding to your concerns.

Feedback & Complaints

Customer Complaint Form (#10)

Customer Information


Complaint Information